
#Quotes about listening free
And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise the lowest possible prices guaranteed satisfaction with what you buy friendly, knowledgeable service convenient hours free parking a pleasant shopping experience."Ģ3. “Keep everybody guessing as to what your next trick is going to be.

“If everybody else is doing it one way, there's a good chance you can find your niche by going in exactly the opposite direction.”Ģ2. "The secret of successful retailing is to give your customers what they want. “I’ve always had a strong bias towards action.”ġ9. “The key to success is to get out into the store and listen to what the associates have to say.”Ģ0. “If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.”Ģ1. “What we guard against around here is people saying, ‘Let’s think about it.’ We make a decision. “High expectations are the key to everything.”ġ7. Loosen up, and everybody around you will loosen up.
#Quotes about listening how to
“When somebody made a bad mistake – whether it was myself or anybody else we talked about it, admitted it, tried to figure out how to correct it, and then moved on to the next day’s work.”ġ5.

I’ve always thought of problems as challenges.”ġ3. “You can make positives out of most any negative if you work at it hard enough. “I had to pick myself up and get on with it, do it all over again, only even better this time.”ġ2. It turned out that the first big lesson we learned was that there was much more business out there in small-town American than anybody including me had ever dreamed of.”ġ1.

“Had we been capitalized or had we been the offshoot of a large corporation the way I wanted to be we might not ever have tried the Harrisons or the Rogers of the Springdales and all those other little towns we went into in the early days. “I can tell you this: though: after a lifetime of swimming upstream, I am convinced that one of the real secrets to Walmart’s phenomenal success has been that very tendency. “I have never been one to dwell on reverses…it’s not just a corny saying that you can make a positive out of most any negative if you work at it hard enough.”ĩ. To push responsibility down in your organization, and to force good ideas to bubble up within it, you must listen to what your associates are trying to tell you.Ĩ. Once they care, there's no stopping them.ħ. The more they understand, the more they'll care. The more they know, the more they'll understand. Communicate everything you possibly can to your partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.Ħ. Share your profits with all your associates, and treat them as partners. They're absolutely free and worth a fortune."Ĥ. “My role has been to pick good people, and give them the maximum authority and responsibility.”ĥ. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. “If you want a successful business, your people must feel that you are working for them-not that they are working for you.”ģ. "Appreciate everything your associates do for the business.

If people believe in themselves it’s amazing what they can accomplish.”Ģ. Here are some of his best words of advice.ġ. “Outstanding leaders go out of their way to boost the self-esteem of their personnel. Sam Walton, who founded Walmart was an astute businessman with many words of wisdom that you can apply in your own career and life. Not bad for a company with such humble beginnings. Fast forward nearly 60 years and Walmart is the largest retailer in the world with sales in 2019 of $524 billion. The first Walmart store opened in Arkansas in 1962.
